Cat Trees

Frequently asked questions

• What size cat tree should I choose?

  It depends on your space and your cat. The small 42cm towers are ideal for kittens, single cats or smaller homes, while the larger multi-level trees give active cats more to climb and explore. If floor space is limited, the 260cm floor-to-ceiling and 6-tier designs make use of height instead, so you get plenty of climbing without taking up much room. Each product page lists the full dimensions, so it's worth measuring your spot first.

• Are these suitable for kittens and older cats?

  Yes, there are options for both. Kittens tend to do well with lower, compact towers they can climb safely as they grow, while older or less agile cats benefit from trees with lower perches and easy steps between levels. There are also separate pet stairs in the range that help older cats reach a favourite sofa or windowsill without jumping. Pick a design with manageable gaps between platforms for an older cat.

• What are the scratching posts made of?

  Most of the posts are wrapped in sisal rope, which is the material cats naturally prefer to scratch. The rough texture lets them dig their claws in and stretch properly, and it stands up to plenty of use. Some trees also include plush or soft fabric coverings on the perches and houses for comfort. The mix of sisal posts and cosy resting spots is what makes a good all-round tree.

• Are the floor-to-ceiling trees stable and safe?

  The tall floor-to-ceiling designs are built to wedge securely between your floor and ceiling, and they come with an anti-slip kit to keep them steady once in place. As with any cat tree, it's worth setting it up on a firm, level surface and following the instructions so it's properly tensioned. A stable tree gives your cat the confidence to climb and use it fully.

• Will a cat tree stop my cat scratching the furniture?

  It often helps a lot. Cats scratch to mark territory, stretch and keep their claws in shape, so giving them a sturdy sisal post to use instead means they're far less likely to target your sofa or carpet. Placing the tree near where they already like to scratch, and rewarding them for using it, tends to speed things up. It won't guarantee perfect behaviour, but it usually makes a real difference.

• Are the cat trees difficult to assemble?

  Most arrive flat-packed with the fittings and instructions included, and assembly is generally straightforward, usually a matter of attaching the posts, platforms and houses to the base. The larger multi-level and floor-to-ceiling trees naturally take a bit longer and are easier with a second pair of hands. None of them need anything more than basic tools, and the steps are clearly laid out.

• Can more than one cat use the same tree?

  The larger multi-level trees with several perches, houses and hammocks are well suited to multi-cat homes, as they give each cat somewhere to settle without crowding. If you've got two or more cats, it's worth going for a bigger design with multiple resting spots rather than a small single tower. Cats often enjoy having their own level to claim as their own.

• How much is delivery and what's the returns policy?

  Delivery is free across the UK mainland, with orders dispatched in 3 to 5 working days and no hidden fees, so the total at checkout is what you pay. If you change your mind or order in error, you're welcome to return the item, though the return postage cost would be down to you in those cases. If anything arrives faulty or damaged, get in touch with the team and they'll put it right.