Dog Steps

Frequently asked questions

• Are dog steps worth it?

  For many dogs, yes. Older dogs, puppies and small breeds all benefit from not having to jump up and down from beds and sofas, which reduces strain on their joints over time. Steps also help dogs recovering from injury or surgery, and they save you lifting your pet. If your dog struggles to reach a favourite spot or lands heavily coming down, a set of steps is a simple, low-cost help.

• How many steps do I need for my bed or sofa?

  It comes down to height. Three-step designs suit taller beds, while lower two-step versions are usually enough for a sofa. Measure the height of the surface your pet needs to reach and compare it with the product dimensions, aiming for the top step to sit roughly level with the bed or sofa. That way your pet steps straight on rather than jumping the last bit.

• Will the steps slip on wooden or tiled floors?

  The steps are designed with a non-slip base to help them stay put on smooth floors like wood or tile, which keeps them stable when your pet climbs. It's still worth placing them on a flat, even spot and giving them a quick check now and then. On very slippery floors, positioning them against the bed or sofa adds extra stability.

• Are these suitable for cats as well as dogs?

  Yes, the steps work well for cats and dogs alike, so they're handy in a home with both. Cats often use them to reach a windowsill or a favourite perch, while dogs use them for beds and sofas. The soft, non-slip design suits smaller pets that need a gentle route up and down rather than a jump.

• Can the covers be washed?

  Several of the steps come with a washable plush cover, so you can keep them clean if your pet sheds or brings in mud. Check the individual product page and label for whether a cover is machine washable or better spot cleaned. A removable cover makes upkeep much easier and keeps the steps looking fresh.

• Do any of the steps have storage?

  One of the designs has built-in storage boxes tucked into the steps, which is a tidy way to keep toys, treats or a lead close by without using extra floor space. It's a useful feature if you're short on room or like to keep your pet's bits together in one place. The product page shows which model includes this.

• Do the steps need assembling?

  The foam steps generally need little or no assembly and are ready to use straight away, which is part of their appeal. The models with storage boxes may need a small amount of putting together, though it's quick and straightforward. Being lightweight, they're easy to position and move around once out of the box.

• How much is delivery and what's the returns policy?

  Delivery is free across the UK mainland, with orders dispatched in 3 to 5 working days and no hidden fees, so the total at checkout is what you pay. If you change your mind or order in error, you're welcome to return the item, though the return postage cost would be down to you in those cases. If anything arrives faulty or damaged, get in touch with the team and they'll put it right.