Cat Houses

Frequently asked questions

• Are these cat houses suitable for outdoor use?

  Several are made specifically for outdoors. The fir wood houses come with weatherproof asphalt roofs and raised floors to keep your cat dry, and the insulated foam shelters are built to handle all weathers. The lighter wicker beds and cardboard houses, on the other hand, are better suited to indoor use or sheltered spots. Each product page makes clear whether a house is designed for inside, outside or both, so it's worth checking before you buy.

• Will an outdoor cat house keep my cat warm in winter?

  The insulated shelters are designed for exactly that, using six-sided foam panels and a curtained entrance to trap body heat and block draughts. The elevated wooden houses also help by lifting your cat off cold ground. Adding some dry bedding such as straw or a thick blanket boosts the warmth further. Positioning the house out of the wind and rain, ideally against a wall or fence, makes a noticeable difference through the colder months.

• What's the insulated feral cat house for?

  It's aimed at sheltering feral cats, strays or outdoor cats that need somewhere warm and safe. The foam construction holds heat well, the openable roof lets you clean inside easily, and the privacy entrance keeps the cat protected from the elements while letting it come and go. They're a popular choice for anyone caring for community cats over winter, as they give reliable shelter without much fuss.

• Do the cat houses need assembling?

  It varies. Some, like the rattan elevated bed, arrive ready to use with no assembly needed. The wooden outdoor houses and a few of the larger pieces need some putting together, though this is generally straightforward with the included fittings and instructions. The cardboard houses simply fold into shape. Each product page gives you a sense of what's involved so there are no surprises when it arrives.

• Are the wicker and rattan beds easy to keep clean?

  Yes, they're designed with cleaning in mind. The raised wicker beds come with removable cushions that can be washed, and the woven base lets air circulate, which helps keep things fresh. A quick wipe of the wicker frame and a wash of the cushion cover is usually all that's needed. The raised design also keeps the bed off the floor, which helps in busy households.

• What is the cat exercise wheel for?

  The cat wheel is built for active indoor cats that need to burn off energy, much like a running wheel scaled up for cats. It has a brake to keep it steady and scratching pads built into the surface, and it suits cats under 5kg. It's a good option for high-energy or indoor-only cats that don't get much chance to run around outside. As with anything new, most cats need a little encouragement to start using it.

• Are there budget-friendly options?

  There are. The cardboard cat houses and TV-shaped scratcher houses start at just over £20 and come with a built-in scratcher and catnip, so they're an easy, low-cost way to give your cat somewhere to play and hide. They're also recyclable, which is handy when they eventually wear out. A few of the indoor pieces are currently reduced in price too, so it's worth checking the listings for the sale items.

• How much is delivery and what's the returns policy?

  Delivery is free across the UK mainland, with orders dispatched in 3 to 5 working days and no hidden fees, so the total at checkout is what you pay. If you change your mind or order in error, you're welcome to return the item, though the return postage cost would be down to you in those cases. If anything arrives faulty or damaged, get in touch with the team and they'll put it right.