Outsunny

Frequently asked questions

• Is Outsunny a good brand for outdoor furniture?

  Outsunny is a well-established brand for affordable garden furniture, planters and outdoor accessories. The range balances build quality with sensible pricing, which is why it's a popular choice across UK gardens. Materials like powder-coated galvanised steel, treated metal frames and weather-resistant fabrics are designed to handle British weather year-round.

• Are Outsunny products easy to assemble?

  Most Outsunny products are designed for straightforward home assembly. Raised beds, planter boxes and folding loungers usually take under an hour with basic tools. Larger items like canopy swing chairs and parasol bases take a bit longer and tend to be easier with two people. Instructions are included, and the components are typically pre-drilled and labelled.

• Can Outsunny garden furniture be left outside all year?

  Most Outsunny pieces are built for outdoor use, but leaving anything outside through a full UK winter shortens its life. Galvanised steel raised beds and metal frames cope well, but cushions, fabric canopies and timber elements last longer if they're stored or covered when not in use. We stock waterproof covers in this collection that fit common Outsunny sets.

• How long does delivery take on Outsunny products?

  Orders are dispatched within 3 to 5 working days, with full tracking once your order leaves us. Delivery is free to UK mainland addresses. Some larger items like swing chairs and full furniture sets may take a touch longer due to courier handling, but you'll get a tracking link as soon as it's on its way.

• Do Outsunny raised garden beds need a base?

  Most of Outsunny's raised beds use an open-bottom design, which sits directly on soil or grass. This is intentional. It allows roots to grow into the ground beneath and lets water drain freely, which prevents pooling and root rot. If you're putting one on a patio or hard surface, you can line it with landscape fabric or add drainage gravel before filling with soil.

• What's the difference between a cantilever parasol and a standard one?

  A standard parasol has a central pole that goes through a hole in your garden table. A cantilever parasol has a side-mounted arm with a separate base, so the canopy hangs over your seating area without a pole getting in the way. Cantilevers are more flexible for spaces where you don't have a table, or where you want to shade a sun lounger or seating area.

• How do I keep my Outsunny furniture clean?

  A soft cloth and warm soapy water handles most cleaning jobs. For metal frames, dry them off after rain to prevent any spots of corrosion at joints. Cushion covers can usually be unzipped and washed, but check the care label first. For rattan-effect furniture, a soft brush gets dust out of the weave, and a hose-down once or twice a season keeps it looking fresh.

• Can I return an Outsunny item if it's not right?

  Yes. Bossy Cat has a 30-day return policy, so you've got 30 days from receiving your order to request a return. Items need to be in their original condition and packaging. Just email info@homesymphony.co.uk to start the process and we'll send through collection details. Collections run Monday to Friday between 9am and 5pm.