Pet Carriers

Frequently asked questions

• Who are pet strollers actually for?

  Strollers suit older dogs who tire on longer walks, pets recovering from injury or surgery, and small or short-legged breeds that can't keep pace. They're also useful for nervous cats and for taking a dog somewhere crowded where being underfoot would be risky. Your pet still gets fresh air and a change of scene without the strain of walking the full distance, which many older animals really appreciate.

• What weight and size of pet do these hold?

  It varies by model. Some strollers are made for XS and small dogs, while others take medium dogs and cats. Each product page lists the recommended size and weight limit, so it's worth checking that against your pet before buying. Choosing one with a bit of room to spare keeps your pet comfortable and the stroller stable.

• What's the difference between a three-wheel and four-wheel stroller?

  Three-wheel strollers usually steer more easily and turn in tighter spaces, which suits pavements and park paths. Four-wheel designs tend to feel more stable and steady on the go. Both work well, so it often comes down to whether you value nimble handling or extra stability. If you'll cross rougher ground, look for one with shock absorbers for a smoother ride.

• Do the strollers fold down for the car?

  Yes, the strollers are foldable, and some have a one-click mechanism that collapses the frame quickly, which is handy when you're loading it into a car boot. A few also have a detachable carrier you can lift out separately. If you'll be folding it often, it's worth choosing one of the quicker-folding models.

• Will my pet stay dry in wet weather?

  Several strollers come with a rain cover, and there are separate rain cover accessories too, with front and rear entry options to fit different prams. These keep your pet dry when the weather turns while still letting air flow through. Pairing a stroller with a rain cover means you can still get out on drizzly British days.

• Is there a simpler carrier if I don't want a full stroller?

  There is. The folding bag carrier works as both a car seat and a portable travel holder, with a mesh panel for airflow. It's a lighter, more compact option for shorter journeys, vet trips or moving a smaller pet around. It folds away easily when you're not using it, so it doesn't take up much space.

• Are the strollers easy to assemble?

  Most arrive largely pre-assembled and need only a little setting up, such as attaching the wheels and unfolding the frame, with the instructions included. The quick-fold models are especially simple to get going. Each product page gives a sense of what's involved, but none of them are complicated jobs.

• How much is delivery and what's the returns policy?

  Delivery is free across the UK mainland, with orders dispatched in 3 to 5 working days and no hidden fees, so the total at checkout is what you pay. If you change your mind or order in error, you're welcome to return the item, though the return postage cost would be down to you in those cases. If anything arrives faulty or damaged, get in touch with the team and they'll put it right.