Cat Supplies

Frequently asked questions

• What cat supplies do you sell?

  The range covers the main things a cat enjoys and needs: cat trees and towers for climbing, sisal scratching posts, indoor wicker and cardboard houses, weatherproof outdoor and feral shelters, a cat exercise wheel, and a hooded litter tray. Whether you've got an indoor kitten or an outdoor cat that comes and goes, there's something here to keep them active, comfortable and settled.

• Will a cat tree stop my cat scratching the furniture?

  It usually helps a lot. Cats scratch to stretch, mark territory and keep their claws in shape, so giving them a sturdy sisal post to use instead means they're far less likely to target your sofa. Placing the tree near where they already scratch, and rewarding them for using it, speeds things along. It won't guarantee perfect behaviour, but it makes a real difference.

• What size cat tree should I choose?

  It depends on your space and your cat. The small 42cm towers suit kittens, single cats and smaller homes, while taller multi-level trees give active cats more to climb. If floor space is limited, the floor-to-ceiling designs use height instead of footprint, and there's wall-mounted furniture too. Check the dimensions on each product page against your chosen spot before buying.

• Do you have cat houses for outdoors?

  Yes. There are fir wood cat houses with balconies and weatherproof roofs for garden cats, plus insulated foam shelters designed for ferals and strays that hold body heat well through winter. The lighter wicker and cardboard houses are better suited to indoor use. Each product page makes clear whether a house is for inside, outside or both.

• Are the cat beds easy to keep clean?

  The raised wicker beds come with removable, washable cushions, and the woven base lets air circulate, so they're straightforward to keep fresh. The cardboard houses are recyclable when they eventually wear out. A quick wipe of the frame and a wash of the cushion cover is usually all that's needed to keep things tidy.

• What is the cat exercise wheel for?

  The cat wheel is built for active indoor cats that need to burn off energy, much like a running wheel scaled up for cats. It has a brake to keep it steady and scratching pads on the surface, and it suits cats under 5kg. It's a good option for high-energy or indoor-only cats that don't get much chance to run around outside, though most cats need a little encouragement to start using it.

• Are the trees and houses hard to assemble?

  Most cat trees arrive flat-packed and go together fairly quickly, usually by attaching the posts, platforms and houses to the base, with the larger floor-to-ceiling models taking a bit longer. Some items, like the rattan beds, arrive ready to use. Each product page gives a sense of what's involved, and none of them need more than basic tools.

• How much is delivery and what's the returns policy?

  Delivery is free across the UK mainland, with orders dispatched in 3 to 5 working days and no hidden fees, so the total at checkout is what you pay. If you change your mind or order in error, you're welcome to return the item, though the return postage cost would be down to you in those cases. If anything arrives faulty or damaged, get in touch with the team and they'll put it right.